Usability Testing

It’s impossible to provide a great user experience without a high degree of usability.

Testing helps make your site more usable.

WHAT IS IT?

Watching people do important tasks on your website.

WHY DO IT?

To see your website from your users’ perspective.

HOW DOES IT WORK?

We’ll help you recruit users, then visit your library to conduct some tests. Best of all, you can do it with us so you can do it on your own next time!

DELIVERABLES

It depends. Probably a small report, but we also like to hold post-testing debrief meetings.

We’ll work with you and your team to come up with a plan to fix the problems identified.

Ready to start? A+ so far.