User Research Jumpstart

A Jumpstart will prove the value of user research, increase your library’s user research skill set, and deliver an action plan that will help your library create a better user experience.

AFTER A JUMPSTART YOUR LIBRARY WILL HAVE:

a user research skill set.

a better knowledge of the lives of your users and their needs.

increased awareness of user perception of the library.

a plan for improving the design of your website.

a plan for improving the functionality of your building.

a UX vision to guide decisions about library services.

WHAT HAPPENS DURING A JUMPSTART?
IT'S CUSTOMIZABLE

BEFORE OUR VISIT

  • We will conduct a brief UX Shakedown of your library’s website.
  • Together, we’ll plan for your library’s upcoming usability tests and user interviews.
JUMPSTART DAY ONE
  • We will give an introduction to User Experience Design.
  • We’ll teach your staff how to observe the library and people using it.
  • Then we’ll all go the library and do it.
JUMPSTART DAY TWO
  • We’ll conduct two usability tests while you observe.
  • We’ll do four 30 minute user interviews while you observe.
  • We’ll wrap up the visit together by discussing whatever comes up during the day.
AFTER OUR VISIT
  • We’ll compile everything we’ve learned about your library and send you a report.
Sounds good? Let's talk about it.