Our book

A guide to assessing and improving all aspects of your library. Informative and fun to read!

Topics include:

• UX basics
• Signage and wayfinding
• Policies and customer service
• The design process
• Much more!

There’s a sample at the ALA store.

Select clients

• The Public Library Association
• The Bill & Melinda Gates Foundation Global Libraries Program
• Seattle Public Library
• The International Monetary Fund Library
• Chapel Hill Public Library
• The District of Columbia Public Library
• Darien Library
• The Hispanic American Periodicals Index
• University of Pittsburgh Library
• Southern Ontario Library System
• University of Houston Library

References?
We have 'em. Get in touch